If we do not ship the agreed deliverables in the first 30 days, your next invoice doesn't go out until we do. You only pay the second month once we've shipped what we agreed in the first. Ad spend is paid direct to Google or Meta, that's separate. In writing, on every engagement.
We are upfront about both. The boring details below.
Every engagement starts with a one-pager that defines success. If we do not hit it in 30 days, management fees come back. No legal gymnastics.
Top-3 local pack ranking for the agreed primary keyword in your service area within 30 days, or management fees back.
Hit the agreed CPL or ROAS target by day 30, or management fees for that month back. We share the spreadsheet.
Site live and meeting the agreed performance/SEO/mobile checklist by go-live, or we keep working at no extra cost until it is.
"I am really impressed with the help that I have received to enable me to make my website more functional for viewers to peruse. Very understanding of where I am at and has even offered me more help. I would highly recommend SEO Monkey to anyone who is looking for help with their website."
"Jakob explained it all, and it was like a lightbulb moment as he described it in a manner that was easy to understand. I am looking forward to working with him."
"Jakob took the time to understand my business and help advise the best practices to implement CRM. Coming from Sugar CRM, Jakob's approach was refreshing."
"Jakob was fantastic. Incredibly patient, professional service and tailored to perfectly align with my business's needs. Cannot recommend them enough."
"Jakob goes out of his way to understand personal needs and provide a service that is just right for the customer. Great chap, willing to help out and comes with a disarming personality with all the knowledge to boot."
"Absolutely fantastic service that helped me with all the online aspects of my business. Jakob was very friendly and knowledgeable with any queries I had about my website build and helped give me the confidence to join the online marketplace."
"It was a pleasure working with Jakob. He was always able to find solutions to any issues I had and provided excellent ongoing support throughout the process."
"The service is outstanding. Friendly, knowledgeable, and always ready to assist. They make sure everything runs smoothly and treated me as a customer with great care. A top-notch experience."
The 30-day deliverables guarantee exists because most agencies either bury their guarantee in legalese or do not offer one at all. This one is straightforward: if we do not ship the deliverables we agreed to in 30 days, your next invoice does not go out until we have. No refund of the first month, no partial credit games, your billing simply pauses until we have done the work we said we would.
This is agreed on the strategy call before work starts, not invented after the fact. Depending on your service and goals, lead movement typically means one or more of the following: a measurable increase in calls tracked through Google Business Profile, improvement in ranking positions for the primary keywords agreed upfront, or an increase in verified organic form fills.
The target is set conservatively based on your starting position, your market, and your service area. A brand-new business with no Google presence in a competitive market gets a different 90-day target than an established business with existing rankings that just need to be pushed further.
Because confidence should be demonstrated, not claimed. Any agency can say they get results. Tying our next invoice to actually shipping the work changes the dynamic. It means the incentive to deliver is financial, not just reputational. It also means the strategy call conversation is honest from the start, because agreeing to unrealistic deliverables would just mean a stack of unbillable months until we caught up.
